The Ginto Gift Card
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- Shipping & Returns
Every Ginto piece is handcasted and designed in Toronto from recycled 10k, 14k and 18k gold.
Our diamonds and gemstones are mindfully sourced and traceable to origin compliant to UN Kimberly Process and GIA-certified.
Currently, all Ginto Studio jewelry are handmade to order, and takes 3-4 weeks from the date of purchase to fufill and ship. As we grow, we plan on keeping limited stock for our bestselling items for quicker fulfillment times.
This practice allows us to carefully oversee the craft, quality, and detail that goes into every piece of jewelry, while avoiding wasteful mass-production techniques.
The Ginto Gift Card
I’ve been lucky enough to wear several Ginto pieces over the last few months. Namely, the Aro Small hoops. They’re so lightweight and comfortable (enough so that I slept in them a few times…oops!). The hoops are a high quality 14K solid gold, no plated business, and the craftsmanship is immediately evident. I’ve had several people stop me to ask where my earrings are from!”
We’re for solid gold, not fool’s gold.
Our jewelry is always solid gold, never gold filled or gold plated—because we happen to think you should be able to wear your jewelry every day without fear of wear and tear.
We stand behind our craftsmanship.
We tend to think if you invest in jewelry, that jewelry should last a lifetime—so, we put our money where our mouths are and offer a Lifetime Guarantee on all Ginto jewelry.
We make family heirlooms, not just jewelry.
We value longevity in our jewelry. Every piece of Ginto jewelry is a once-in-a-lifetime investment you’ll wear every day, make memories in, and pass on. A family heirloom in the making.
Life happens—and we’re so grateful it does.
Even solid gold can scratch. The good news is: We offer complimentary cleaning and repair on all Ginto jewelry for life—we’ll clean and polish, tighten loose stones, and replace five-pointer diamonds at no charge. We’ll even replace a lost earring at a discount. Because you deserve peace of mind.
We also offer complimentary resize pieces that don’t fit and mend any of the damage that can come from long-term wear. Ginto encourages our clients to a buy less, buy better mentality – this means we are producing less waste and your pieces become heirloom jewelry for the next generation.
If you have any questions about this policy, you can contact us.
How do I take care of my Ginto piece?
As much as we pride ourselves in using only solid gold and stand by its durability, there are still some best practices that we recommend to ensure the longivity of your Ginto pieces.
The higher the gold karat, the softer it is, which means the gold will be more sensitive to marks and abrasions. Always store gold jewelry safely to avoid losing, damage or crushing of our hoops. For more information on cleaning your gold jewellery, please contact email@example.com.
Why aren't your pieces ready-to-ship?
To ensure that every Ginto piece is crafted with care and intention while reducing our environmental impact with wasteful practices. As we grow, we intend on keeping limited ready-to-ship stock of our bestselling pieces.
If you need your pieces sooner than the projected time, you can contact us at firstname.lastname@example.org and we can see what we can do!
Do you offer engraving services?
Yes, we do! Our engravable pieces will have a note in the description if this service is available for an additional cost. If you don't see a note, but are curious is a piece can still be engraved, please contact us at email@example.com.
Please note all engraved pieces will be final sale.